61. Members must respond promptly, at the latest within 30 days of its receipt, to any request made in writing by a client to have information that is inaccurate, incomplete or ambiguous corrected or deleted in any document concerning the client. Members must also respect the client’s right to make written comments in the record.
Members must give the client, free of charge, a duly dated copy of the document or part of the document filed in the record so that the client may verify that the information has been corrected or deleted or, as applicable, give the client an attestation stating that the client’s written comments have been filed in the record.